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Questions Raised Over Linden Lab & IBM's Surprise Interoperability Play

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News of Linden Lab and IBM collaborating on virtual world interoperability was released last week, and the consensus isn't all positive. Questions are being raised not only about the technical hurdles and actual market demand, but whether or not Linden Lab should be the ones to handle standards definition in the first place.

It all began in a closed-door meeting at Virtual Worlds 2007. While there were a large number of companies in attendance, the official press release lists just two, Linden Lab and IBM, as working on any kind of official project. Indeed you would have to wonder why the day after a large meeting of minds among virtual worlds stake holders, two of the players attempt to deliver a fait acompli to the public. They plan on creating standards for "Universal" Avatars, Security-rich Transactions, and generally support the notion that an Internet user should be able to flip between worlds like they do between websites.

Many feel this may not be possible. John Lopez commented on Metaversed recently about his experiences trying to make it possible for an avatar to move from one MUD to another. In his case, incompatible components had to be stripped from the account until very little was left. "By the time you distilled things down to the lowest common denominator," he said, "you were happy that your name and description survived the trip." This was an example from a text-only world ("MUD" stands for "Multi-User Dungeon") - how much more difficult might this be when trying to convert 3D graphics and scripted objects?

Raph Koster, CEO of Areae, was in attendance at the original meeting and had concerns of his own. No real market research has been done, which might mean that even if these interoperability standards were functional, they might not be something consumers want in the first place. Most of what was being proposed was based on assumptions that weren't necessarily sound or agreed upon, not the least of which was the nature of identity: "Much time was spent on discussing things like a federated identity system that can cut across world operators, something which may actually be illegal in Europe. Several folks seemed to come in with the assumption that avatar = identity = user."

Commenters on Raph's blog echoed these sentiments, and many were concerned that defining standards based on today's technology would be a mistake. "Can you imagine the web experience of today if someone had decided to require universal compatibility based on the screen sizes and color palettes typically available on, say, mid-range 1995 laptops?" said Kevin Bjorke. In response Richard Bartle made a disturbing comparison: "I don’t have to imagine it, I saw what happened when WAP came out based on a lowest-common- denominator phone spec."

For many Second Life businesses, however, the idea of Linden Lab defining a standard may be the deal breaker. "[...] when LL starts using industry-standard 3D formats, I'll start to take these initiatives at face value. Prims and dodgy sculpties are actually de-evolution for serious content creators who have been around a while." commented drOffset at Metaversed. While they don't seem interested in supporting other's standards, their own seem ill-defined at best and are rarely publicly documented. If it turns out that interoperability standards are possible, if consumers do indeed want them, and if they're defined to be flexible enough for future technologies, we still have to ask: is Linden Lab really the company to define them?

Pushing Virtual Worlds Boundaries and Borders at the Metanomics Mixed Reality Tri-World Event With IBM

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Yesterday's Metanomics event was bigger than ever, boasting a full sim as usual, a larger group in the SAP-hosted overflow site, and an audience spanning not just Second Life but avatars in Activeworlds, web surfers at the SLCN.tv website, and a live audience at Cornell University. A full gallery of photos of the event taken from inside Second Life can be found here courtesy of JenzZa Misfit.

As Duncan Riley commented on TechCrunch: "participating in the session live provides a superior experience to watching the recorded video of the event later." There was something about "being there", knowing that this was all happening live, that made the event so much more potent to the participants.

Ian Hughes (epredator) of Eightbar had the unique experience of being in two worlds at once. His blog entry has several photos of him participating in both Activeworlds and Second Life at the same time, one avatar watching the other on the video screen. "This feels like another watershed moment as the virtual worlds collide," said Hughes.

He also offered up some valuable thoughts about productivity in virtual worlds:

There were some great questions from the SL end. One about were employees of IBM being productive in virtual worlds. My back channel comment was that I was sitting at home at work at 9pm still representing IBM, but think slicing with some other things like twitter. Sandy answered very much the same about trust and passion for virtual worlds and metaverses being such a big driver. Organizations have to allow people to want to do good things for them.

Duncan Riley's TechCrunch article covered another moment in the Q&A session that told us more about whether we are looking at a future of living in isolation, only relating to people virtually:

The first question from the audience came from me and I asked Kearney what she thought of Paul Twomey’s suggestion that the future of global commerce is in virtual worlds. She didn’t agree, saying that ultimately nothing will replace face to face, however there was scope for virtual worlds to provide an alternative when face to face isn’t an option.

The video coverage of this event is available at SLCN.tv and is definitely worth a look. Sandra Kearney delivered an absolute top-notch talk on virtual worlds in the workplace, offering insights into how IBM has been using them and why they work so well.

You can keep an eye on all of Metaversed's event videos at metaversed.blip.tv. You can also see the tremendous archive over at SLCN.tv.

IBM To Bridge Realities, Stage Trans World Event Today

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Today at 12pm PST IBM, Cornell University and Metaversed.com will be staging a trans world, tri-reality event in 4 seperate locations, two of which will be 3D virtual world platforms glued together by virtual camera crews and IP telephony. A packed Metaversed Island in Second Life will interface with IBM's ActiveWorlds platform via Skype, inworld video and streaming web, as Prof. Robert Bloomfield speaks in front of a real life audience in Cornell's Sage Hall with Sandra Kearney, IBM's Director for 3D Internet about the companies vision for the Metaverse.

Got your attention? Good.

Kearney will be speaking on the use of virtual world technology for global business, effectively in 3 separate, but connected realities.

The whole event will also be streamed live to the web, courtesy of SLCN.tv and into other Second Life locations once the Metaversed Island reaches capacity. SAP's Craig Cmehil has kindly offered to handle the overflow should there be need (and we've no doubt there will) at the SAP offices in Second Life where you'll also be able to see the live session.

The audience in both Sage Hall, and Second Life will be able to participate by asking questions through the Skype moderators, and the whole event should prove not only interesting in terms of global business, but of the technology and technique involved in bridging realities.

Details to Follow

More details, including landmarks will be posted nearer the time, but if you wan't to camp out on Metaversed Island, you can find the event listing and SLurl here.

IBM Brings Virtual Worlds To The Blind

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IBM's internship program Extreme Blue turned out a proof-of-concept for helping the blind find their way through virtual worlds. Further development will continue through IBM's Human Ability and Accessibility Centre in Texas.

Objects are described, and auditory cues like the sound of leaves coming from trees give the user a sense of the space around them to gauge distance. Chat is read out through the speakers as well, keeping them in the conversation. The proof-of-concept was built in Activeworlds, and will help in future development of accessibility standards for virtual worlds. A researcher for the project, Colm O'Brien, summarized the motivating factor: "IBM believes that virtual worlds are going to be the next big evolution of the web and if this happens...it's not right for blind people to be missing out on what the rest of us have available."

IBM Creates Virtual Worlds Department

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IBM's vice president of technical strategy and innovation Irving Wladawsky-Berger has announced the creation of a group inside the company dedicated to working with virtual worlds like Second Life. The creation of the new 'emerging business opportunity' (EBO) fits with Wladawsky-Berger's experience in moving IBM towards emerging technology. His past endeavors have led the way in areas such as e-commerce and Linux.

At present IBM has one public island in Second Life, but 12 more will be opened up by Monday. There are an estimated 1,000 active people in their community right now, and much growth in this area is planned for the future.

Wladawsky-Berger beleives that virtual worlds are simply more natural interfaces than the ones we currently use: "I really believe that highly visual and collaborative interfaces will become very important in the way we interact with all IT applications in the future, [...] There is something very human about visual interfaces. I almost think of text-based interfaces, including browsers, as 'narrowband' into our brains, whereas visual interfaces are 'broadband' into our brains."

Second Life Wimbledon Video Posted

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Ian Hughes over at the IBM Eightbar blog just posted this cracking video of their two week long stint in virtual wimbledon. If you missed our Things To Do tour of the SIM a week or so back, watch the video, it's the next best thing...


IBM Staffs Up in Second Life

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ibm receptionIBM, who already have literally thousands of employees engaged in the virtual world of Second Life, today opened a fully staffed sales center in a drive toward genuine virtual business in the Metaverse. I must admit to finding the layout kind of confusing, and though I've no doubt some were present in the crowded reception area of the sales center, I couldn't immediately get my virtual hands on an IBM employee. Ian Huges, of IBM's Innovate Quick division did post this neat video though;


I guess the structures themselves confused me a bit at first, as I ended up flying in through the roof and landing amidst a whole heap of Avatars, all with IBM tags above their names (though most of them didn't work for the company). I guess opening day can be a litte hectic, so we'll forgive the fact that nobody turned up when i called for assistance by touching one of the sales desks.

The project is quite extensive, with six individually focused areas to visit:

  1. Reception
  2. Sales
  3. Tech support
  4. Innovation center
  5. Client briefing area and lastly,
  6. The conference center

One key difference from many real life businesses entering the virtual world is that the IBM center is allegedly fully staffed. If someone wants to talk about hardware, software or services, a sales rep should be on hand ot help them. Many native Second Life businesses are fully staffed, but as far as I'm aware, IBM is the first big real life player to staff up a sales center 24/7.

Im going to turn up in virtual false beard and spectacles in the week and start causing a ruckus over a failed hard drive...

IBM's Internal Metaverse

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IBM's Innovate Quick team are using a third party game engine (Garage Games Torque) as an internal version of Second Life to educate employees and "explore the potential technology and social implications.".

Ian Hughes, from the IBM IQ team says:

We in the IQ team are certainly not trying to be Second Life. We are however using some of the elements of virtual presence, and examining the potential balance of content creation versus deployable content in a business context.

Untill the SL server software is made open source, it seems like a good, secure way of exploring virtual spaces in a corporate intranet, though I'm certain some folks will be donning tin foil hats and reading all kinds of conspiracy in the post...

IBM Developer Codestation Launches

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codestationIBM launched a "Codestation" for developers today in Second Life. Universities like Rockcliffe, where I've been picking up a ton of information and education just either got a major competitor, or a fantastic resource. I'd say they got the latter, according to the InformationWeek piece linked above IBM will be making code objects available from a library, inviting developers to contribute and encouraging collaboration. There's even a pavilion for technical presentations and a neat sounding maze where developers can build and race robots!

It's very encouraging to see this kind of investment in the development community, it can only signal good things to come...

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