companies

Generali Wants Second Lifers to Drive Safely

Tagged:  •  

When one of Europes oldest insurance companies told me they wanted to build community in Second Life, I was more than a little skeptical. When they told me they were building a driving game in the virtual world, that taught Second Lifer's that "safety was fun too", eyebrows were raised. After being given the grand tour yesterday however, and having played the game after it's final frantic tweaks had been made, I have to concede that it's not a bad plan at all, and may even do just what they hope: Get people to have fun on their new SIM [teleport link] and bring the 176yr old brand of Assicurazioni Generali to Second Lifers in a unique, and potentially engaging way.

The island is relatively unremarkable. Regular buildings and areas for meetings, much like any such thing. The game however, which is the center of the build, is fun, in a 2D retro kind of way. And that's exactly what design firm Newton 21 set out to create -- a tacky, tongue in cheek tribute to the arcade games of yore. If you're in your thirties of forties, like many Second Lifer's. you'll remember these games with some affection no doubt. Clockwork Miles, the project lead for Newton told me that they knew it would be impossible to build a driving game on par with anything available in recent times, so decided to work with what they had, and make the retro game to appeal to those of us that remember playing Frogger, Pacman and the like. It's fun, and you even get to record your high score...

Whether Generali can actually build community in Second Life remains to be seen, and they know that as well, and are prepared to tweak the strategy on the fly.

Disclosure: Generali are new sponsors of our Metanomics series of events.

SAP Second Life Launch Plans Revealed

Tagged:  •  

Up until recently SAP have been quietly investigating the possibilities in Second Life and maintaining a small conference center in Silicon City. Craig Cmehil, SAPs developer community evangelist, told Metaversed that they are soon be opening up a new space in Second Life to bring a large number of other big-name companies, all partners of the software giant, into the virtual world.

Called the "Partner Portal", this is going to be a central information hub for SAP's Solution Extension Partners and Endorsed Business Solution Partners. They'll feature overviews about the companies and more in-depth looks at their solutions, as well as linking residents to more information via an interactive Partner Catalog. Using the catalog visitors looking for a particular type of solution will be able to choose from a variety of options and each location that fits their selections will then be visually indicated for their avatar to find quickly.

Although names are yet to be confirmed officially by SAP, clients are likely to include:

Solution Extension Partners
Adobe, HP, IDS Scheer, Technidata, Redwood, OpenText, RWD, Vendavo, Vistex

Endorsed Business Solution Partners
Callidus, Conformia, MCA, Meridium, OpenText, ORsoft, Prologa, Questra, Reflexis, RuleBurst, SmartOps, SPSS, Streamserve, Technidata, VitalSpring, Wonderware, zetVisions

The official announcement hasn't been made yet, but when it is we'll be sure to pass the SLurl on.

Gartner To Defend Position on Virtual Worlds Today

Tagged:  •    •  

Gartner analyst Steve Prentice made a pretty big blip on our radar when he predicted that 80% of internet users would have a virtual life by 2011 in April this year. He recently put a spanner in the works by warning companies away from Second Life. With all this kerfuffle and comotion over Steve's comments, we figured it was time he came into Second Life and clarified his position on Metaversed Live our weekly inworld live podcast.

Today 12 noon SLT/PST, 8pm GMT

Whether you agree with him or not, it's going to be a fascinating discussion. It'll be held at Metaversed stadium [teleport url] which was kindly loaned to us by John Lopez. You'd be advised to get there a good half hour early as these things are more often thatn not packed out very quickly.

Im still confirming panelists, im afraid we've put this together at rather short notice (which won't surprise regulars :) but so far it's looking pretty damn good, so i'll keep you posted on that as we go.

Need Help?

If you're new in Second Life, and would like to attend, then just email nick@metaversed.com and i'll try to help you get to the right place and sort your audio etc. Metaversed events are very newcomer friendly, so do join us!

Journalists

If you're a journalist (traditional or blogger) and need a hand getting interview opps or ensuring a spot, please email me at nick@metaversed.com

See you there...

Tech Firms to Discuss Second Life Experiences, Lessons Learned - Today at 12pm

Tagged:  •  

There's been a lot of negativity in the press of late over the marketing failures of corporations in the virtual world of Second Life. Analyst firm Gartner have even warned companies away from public worlds recently. With all of that in mind, Metaversed has put together a panel of active real life firms in Second Life to discuss their experiences, and lessons learned from being part of the community. The debate will no doubt prove useful to others and be of great interest to anyone involved in the business side of virtual worlds.

12pm SLT/PST, 8pm GMT - Venue to be arranged

We're still waiting on a venue, but you can find the Talkshoe details at the bottom of this page so whether you're inworld or not, you can be part of the debate.

Speaking at Metaversed Live This Week

Im still waiting on a couple of confirms, but we have a fantastic panel already. Confirmed for tonights discussion, in no particular order:

Call in Details

Hopefully you'll be able to join us inworld, but either way, if you can dial into a US telephone number with a regular phone, or something like SkypeOut, then you're good to go. The show will start at 12pm SLT/PST, 8pm GMT today, details follow:

  • Signup for an account at TalkShoe
  • You do NOT need to download/install the Talkshoe software, but it is useful as it allows you to txt us what you want to talk about (ie you're more likely to get on).
  • Call i(724) 444-7444
  • Talkcast ID: 40974
  • Enter your PIN -- Created by you when you signed up at Talkshoe.com
  • IMPORTANT: If you are at the Second Life location, turn your external speakers down on your PC, otherwise you'll cause echos on the stream.

Questions for the Panel

You can pose questions to the panel both inworld at the time, live on talkshoe, or drop a comment below. However you choose, we'd love to hear what you have to say and will try to get them answered for you!

See you all at 12pm SLT!

KZero Counts Brands in Second Life

Tagged:  •    •  

brands by categoryEver wondered just how many major brands are now in Second Life, Linden Lab's 3D virtual world? There's a simple answer. KZero, a Metaverse consulting firm based in the UK puts the figure at exactly 85. KZero defines companies for inclusion in the figure as those "that can be classified as having high awareness globally, in their country of origin or in their respective sector that have an on-going presence in Second Life"

The report also charts a time frame for entry of major brands in the virtual world as well as by country,

Philips Fails to Impress

Tagged:  •  

Philips, the Dutch design and electronics firm, failed to impress seasoned Meterati when they held their launch party on Friday this week. Second Life blogger Veejay Burns wrote that the new Philips presence, located on the Our Virtual Holland sim, "makes absolutely no sense", and indeed, I found it hard to work out why a platform and a coffee table would be considered a worthwhile achievement. Companies have a hard time in the virtual world, they're damned if they do and damned if they don't in terms of effort, expense and design, but from talking to Veejay and others who visited the party, this was just a drop to minimalistic, and frankly, a little perplexing.

I spoke to Ingrid Bal of Philips some days prior to the launch, and she was full of genuine enthusiasm for the project, saying that they believed virtual environments such as Second Life were the future of the web, and that they had great plans for their co-creation projects inworld. I don't doubt we'll see more from Philips, but they're going to have to work a whole lot harder if they want to win over Second Lifers.

Brands Seek Control in Alternate Worlds

Tagged:  •  

The wild west nature of the virtual world of Second Life, where leather clad Goreans flanked by their harems mix with photo real business Avatars in swish suits and sweater wearing educators with brown leather elbow patches, is all a bit too much for some companies it seems. As companies, political institutions and educators continue to stream into Linden Lab's virtual world, some are looking to regain control over their messaging, the environment and those that are permitted within it according to Business Week. For most companies building a private virtual world won't make sense, but for brands like MTV pitching at a much younger demographic I can see the point, and possibly even for banking and financial environments, though you'd wonder why they wouldn't simply use a secure website for such services.

Cisco to Stream Live from Interop Tomorrow

Tagged:  •  

Cisco are to stream live from the Interop business technology expo tomorrow in Second Life. CEO John Chambers' keynote address at the Las Vegas show will be broadcast at around 9am SLT/PDT to Second Life press and interested residents, followed by a live stream from the Interop Mobility booth on the show floor. The event will conclude with a Second Life exclusive press conference at 12:00 SLT/PDT.

If you want to join me at the event, IM me inworld. I'd love some company :)

Brits Channel 4 Radio in Second Life

Tagged:  •  

channel 4 radioBritish Channel 4 Radio just opened up shop in Second Life. It's a fairly ghastly experience right now, with a lot of lag (though it's hard to tell if that's just me) and a horribly difficult layout to navigate. According to Mad, as well as the three seperate areas for news, music and comedy, you can get a "radio watch" so you can take Channel 4 Radio with you wherever you go. Unfortunately, by the time I managed to find the damn things, guess how to actually get one and put it on, then fiddle around trying to click my own wrist to access it's controls, I was far to frustrated to enjoy the music. Fortunately, there wasn't any. Like the Island itself, it appears broken.

Im sure they'll work out these teething troubles in time, but for right now, unless your british and have a keen interest in UK companies in Second Life (as I do) you're best off giving the new SIM a miss.

Merchant Bankers Move on Second Life

Tagged:  •    •  

Following recent speculation on American Express providing inworld credit cards in the virtual world of Second Life, as they already do in the uber-popular World of Warcraft game, comes news that a German bank, Wirecard have opened up a branch [SLUrl] inworld where specially trained staff can assist residents with help and information on the banks products and also provide access to "payment services". What that actually means is anyone's guess at this point, but one things for sure. Second Life sure is full of bankers right now...

Wirecard have made a similar move on Entropia Universe, a futuristic world with many similarly commerical qualities to that of Second Life, bringing us further toward the conclusion that companies need to be looking at a wider group of communities and platforms when thinking about "virtual worlds".

IBM Staffs Up in Second Life

Tagged:  •    •  

ibm receptionIBM, who already have literally thousands of employees engaged in the virtual world of Second Life, today opened a fully staffed sales center in a drive toward genuine virtual business in the Metaverse. I must admit to finding the layout kind of confusing, and though I've no doubt some were present in the crowded reception area of the sales center, I couldn't immediately get my virtual hands on an IBM employee. Ian Huges, of IBM's Innovate Quick division did post this neat video though;


I guess the structures themselves confused me a bit at first, as I ended up flying in through the roof and landing amidst a whole heap of Avatars, all with IBM tags above their names (though most of them didn't work for the company). I guess opening day can be a litte hectic, so we'll forgive the fact that nobody turned up when i called for assistance by touching one of the sales desks.

The project is quite extensive, with six individually focused areas to visit:

  1. Reception
  2. Sales
  3. Tech support
  4. Innovation center
  5. Client briefing area and lastly,
  6. The conference center

One key difference from many real life businesses entering the virtual world is that the IBM center is allegedly fully staffed. If someone wants to talk about hardware, software or services, a sales rep should be on hand ot help them. Many native Second Life businesses are fully staffed, but as far as I'm aware, IBM is the first big real life player to staff up a sales center 24/7.

Im going to turn up in virtual false beard and spectacles in the week and start causing a ruckus over a failed hard drive...

Is Traffic a Useless Measurement of Success in Virtual Worlds?

Tagged:  •    •    •  

Of course it is. It's fairly useless on the 2D web. With the proliferation of AJAX based web applications which bork the whole concept of a "page view", the rise of social networks and blogs where brand control is a laughable concept and, the widgetization of the web, where content becomes untethered and free, traffic as a measurement of success is ridiculous. It is however, something people can easily understand and digest, so as part of the overall picture, it still has it's uses.

In a somewhat defensive post in response to the "SL brands ranked by traffic" meme that did the rounds a couple of weeks ago, Satchmo Prototype of the Electric Sheep Company calls for a ranking of brands by engagement rather than raw traffic figures, pointing out that many campaigns in Second Life don't even have a destination where "traffic" can be measured. Unfortunately he doesn't offer any suggestions on how we might measure engagement in the virtual world, so I guess we're stuck with traffic and product distribution right Chris?

Are Virtual Business Parks the new 3D Geocities?

Tagged:  •    •    •  

I spent some time talking to Misacha Vaughan, co-owner of the newly launched Blue Horizon Business Park [SLUrl] today. They're the second large scale business park that I've encountered in Second Life and already have five companies in residence including a lawyer and a movie producer. The V3 Group runs the larger, better established Silicon Island, which acts as an incubator for real life companies that want to dip their virtual toe in the water before diving in.

Both businesses remind me of "managed hosting" environments, or perhaps something resembling Geocities. They both sport conference and communications facilities and offer clients support and hand holding through their second lives. So far, apart from the fact that these companies can't be found easily in the inworld search as they do not own land, merely rent, I can only see this as a good thing -- I'm betting it wont be too long before we see cut rate, poor quality, mass market monstrosities though.

Renault F1 Coming to Second Life May 25th

Tagged:  •  

As previously mentioned a few weeks back, Renault Formula 1 are planning to set up shop, or possibly that should be track, in Second Life. The date has now been announced as May 25th, and Second Lifers will have the dubious pleasure of fighting with yet another shoddy vehicle in Linden Lab's virtual world. This isn't Renaults fault, we'll at least hold them innocent until proven guilty, it's just that vehicles of any kind in Second Life simply don't work that well. Im not clear why this is, but it's evident the minute you try to ride, sail or drive something.

How to Fly an Elephant in Second Life

Tagged:  •    •  

delphina audina and 57 miles riding an elephantRecently launched virtual tourism business Scout-It [SLUrl] wants to show you the sights of Second Life, from the back of a flying elephant. If that's not your style, they'll be happy to help you explore underwater regions in the company of a friendly dolphin, or traveling in any one of a half dozen custom scout vehicles. It's not every day you get to fly an elephant, so I jumped at the chance to check out the new business at the invitation of Delphina Audina, who by day, is a business administrator for a mid sized company.

57 riding a dolphinThe dolphin I rode was great fun. By using the arrow keys, and up and down buttons on the keyboard, Dolphilina and I jumped and swerved and splashed our way around several of the small Islands around the Scout-It headquarters in Fishermans Cove. Delphina tells me there are whole underwater regions one can explore in SL, but i've yet to see them. Certainly a virtual tour by dolphin would be a great way to explore. And that's the point. Scout-It's mission is to show new residents and old, the sides of Second Life they might not normally experience, and to encourage exploration and outdoor pursuits in the virtual world. Dumbolina's controls (the elephant, who Delphina tells me can be a little cranky..) were considerably harder to master, so I opted to sit up back and be flown and walked around the neighborhood.

Scout It HQI was curious to find out whether Scout-It was actually making money. They're not, but Delphina isn't phased, it's a young business and is just starting to pick up customers and turn over real money. They have a whole stack of rented store space in areas with heavy walk through traffic, and have been exhibiting at several events I've been to recently in order to get word out, and certainly during the time I was there, a half dozen or so people were checking out the vehicles adn animals.

delphina audinaCreative, slightly whacky businesses like Scout-It are not uncommon in Second Life. An environment where one can fly, teleport, alter physical appearance at will and even carry a sword to business meetings without cause for comment, tends to breed pretty remarkable business ideas and quirky entrepreneurs. Certainly the effort put into Scout-It is amazing, and as a way to see the sights, and explore new spaces and expereinces, it's a great way to spend a little free time. As a business Idea, I'm not so sure, but then I get the impression that money is very much secondary to having fun at the Scout-It HQ.

Good for them.

Microsoft in Second Life

Tagged:  •    •  


Well it was only a matter of time wasn't it? Google won't be there though, they don't do that, they have to own it right? Thursdays publicity event should prove interesting. IM me if you're going, we can all crash it together :)

Cool Video of Brands in Second Life

Tagged:  •    •  


Alain Thys posted this cool video of brands in Second Life, as well as a graph of top brands listed in order of traffic. Measuring success by traffic count alone is worse than useless, but it's pretty interesting nonetheless...

BuddyGift Sends Real Gifts to Virtual Friends

Tagged:  •  

Savannah GlimmerI managed to catch up with Savannah Glimmer of BuddyGift.com at the GSG Tech Expo that opened yesterday and get the lowdown on a new service that helps virtual friends send real gifts. Residents of Second Life who feel the sudden urge to rush off and get a gift for a virtual friend, can now touch a BuddyGift kiosk that opens a browser, select a gift, enter the recipients emai address and send something from the collection on the website (gift baskets, flowers etc). BuddyGift founder Bill Sherman says "The Buddy Gift Service's primary function is to protect the identifying information of the recipient from that of the purchaser and vice versa," and Savannah tells me they'll also be launchng a concierge service later this month where residents will be able to use any gift they find in any online store as well as the BuddyGIft gifts. Neat, so next time somebody stiffs me on a product launch I can get BG to send them a big bag of poo? Cool! :)

Savannah also told me that they would be active in other virtual worlds and social nets shortly.

Wanna See What Sun are Doing?

Tagged:  •    •  

I've had this video sitting in tab in Firefox for a day now, but this morning I finally got round to hitting play. Man, I'm soooo glad I did! That's Sun's new beta virtual workspace you can see, with Sun Lab's principle investigator Nicole Yankelovich giving the virtual tour. Nicole's job currently involves "a project to improve the effectiveness of distributed meetings". Pretty impressive isn't it?

Thanks mobil avenue.

How Cisco Use Second Life

Tagged:  •  

Mitch Wagner talks about what Cisco are using Second Life for in the InformationWeek blog this morning. Im not sure why Mitch would find it surprising that companies are using SL as a B2B tool, it's one of the most common reasons given to me when I speak with companies in the virtual world, but what Christian Renaud, chief architect of networked virtual environments for Cisco had to say about their day to day activity makes for pretty interesting reading. So what are Cisco using SL for?

  • User group meetings
  • International staff meets
  • Customer education and training
  • Presentations and customer events
  • Mixed reality events

The real value it seems is in the social networking side of Second Life for Cisco, with Renaud enthusing "I bump into customers and partners multiple times a day in Second Life. In 11 years at Cisco, walking through the parking lot in San Jose, I never get people come up to me and say, 'I'm a Cisco customer, have a second?'"

See the InfoWeek story for the full details.

Syndicate content